Home/ Questions/What can I do with ''javax net ssl sslexception unrecognized ssl message plaintext connection?'' error?
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Answered
ozellahammes
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Asked: 2022-07-11T04:24:53+00:00 In:

What can I do with ”javax net ssl sslexception unrecognized ssl message plaintext connection?” error?

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When I run my program, I get this error ”javax net ssl sslexception unrecognized ssl message plaintext connection?”. 

This is the error message I received:

WARN [Action-4-thread-69] com.quest.nitro.service.action.ActionService - Failed to invoke action EmailAction with parameters {foglight_rule_name=xxx, foglight_severity_level_name=xxx, foglight_rule_id=xxx}
com.quest.nitro.service.action.api.ActionInvocationException: Failed to send email to recipients=xxx, cc=null, bcc=null [org.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.MessagingException: Exception reading response;
 nested exception is:
  javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?]
  at com.quest.nitro.service.action.impl.email.EmailAction.invoke(EmailAction.java:152

I I am looking forward to gaining some knowledge from all experts.

Thank you, guys!

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1 Answer

  1. Best Answer
    Expert

    The cause: I think the cause of this error is that SSL connections are not supported by SMTP servers.

    Solution: You can solve this problem by these below steps:

    1. Navigate to Administration | Administration | Email Configuration.
    2. Set the ‘Enable SSL?’ option to ‘False’.
    3. Save the email configuration.
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